Latest Snippet(s)
Positive
"The practice employs a practice nurse a clinical pharmacist and a health care assistant also a phlebotomist."
2019-05-03 Snippet(s)
Positive
"Also employed are one lead practice nurse and two other nurses one physician associate physician associates support doctors in the diagnosis and management of patients a clinical pharmacist and two healthcare assistants."
Neutral
"The team included a GP specialist advisor and a practice nurse specialist advisor."
2015-11-26 Snippet(s)
Positive
"Where a patient’s mental capacity to consent to care or treatment was unclear the GP or nurse assessed the patient’s capacity and where appropriate recorded the outcome of the assessment."
Neutral
"The team included a GP a practice nurse an expert by experience and a CQC observer."
Neutral
"Other staff include a nurse two practice managers and six administrative staff."
Neutral
"During our visit we spoke with a range of staff doctors nurse practice manager and receptionists and spoke with patients who used the service."
Neutral
"The practice nurse provided chaperone training to the administrative staff members."
Neutral
"The practice nurse was the infection control clinical lead and had undertaken further training to enable them to provide advice on the practice infection control policy and carry out staff training."
Latest Snippet(s)
Positive
"Our findings We based our judgement of the quality of care at this service on a combination of: • what we found when we inspected • information from our ongoing monitoring of data about services and • information from the provider patients the public and other organisations."
Positive
"• Our clinical records searches showed that the practice had an effective process for monitoring patients’ health in relation to the use of medicines including highrisk medicines."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"• We found the practice did not have any formal monitoring system in place to assure themselves that blank prescription forms were recorded correctly and records were maintained as intended."
2019-05-03 Snippet(s)
Positive
"We based our judgement of the quality of care at this service on a combination of: • what we found when we inspected • information from our ongoing monitoring of data about services and • information from the provider patients the public and other organisations."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
2015-11-26 Snippet(s)
Positive
"Management monitoring and improving outcomes for people All staff were actively engaged in activities to monitor and improve quality and outcomes."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"• The operations manager told us about the arrangements for planning and monitoring the number and mix of staff needed to meet patients’ needs."
Latest Snippet(s)
Neutral
"Due to the enhanced infection prevention and control measures put in place since the pandemic and in line with the national guidance most GP appointments were telephone consultations."
2019-05-03 Snippet(s)
Positive
"The surgery is located in a multiservice building and has good transport links."
2019-05-03 Snippet(s)
Positive
"This was in relation to single use equipment checks health and safety highrisk medicines."
2015-11-26 Snippet(s)
Positive
"The practice also had a health and safety policy which staff were required to read as part of their induction."
Positive
"Staff had to read the key policies such as safeguarding health and safety and infection control as part of their induction."
Neutral
"We reviewed staff training records and saw that all staff had an induction programme which covered a wide range of topics such as health and safety infection control safeguarding and fire safety."
2015-11-26 Snippet(s)
Positive
"It had a palliative care register and had regular internal as well as multidisciplinary meetings to discuss the care and support needs of patients and their families."
Positive
"GPs attended regular internal as well as multidisciplinary meetings with district nurses social workers and palliative care nurses and consultants on occasions to discuss patients and their family’s care and support needs."
Positive
"The practice held registers for patients in receipt of palliative care had complex needs or had long term conditions."
2015-11-26 Snippet(s)
Positive
"Management monitoring and improving outcomes for people All staff were actively engaged in activities to monitor and improve quality and outcomes."
Positive
"The practice is registered with the Care Quality Commission to provide the regulated activities of diagnostic and screening procedures treatment of disease disorder and injury surgical procedures family planning and maternity and midwifery services."
2015-11-26 Snippet(s)
Positive
"The practice maintained a list of patients receiving end of life care and this was available to the out of hour’s provider."
2015-11-26 Snippet(s)
Positive
"The team made use of clinical audit tools and clinical meetings to improve performance."
2015-11-26 Snippet(s)
Positive
"We were shown evidence to confirm that following the receipt of an alert the GPs had reviewed the use of the medicine in question and where they continued to prescribe it recorded the reason why they decided this was necessary."
Neutral
"Medicines were stored in medicine refrigerators in the nurse’s treatment rooms."