What is the Quality of Facilities at All Saints Medical Centre PMS

Positive

"• The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening and actively encouraged patients who had failed to attend."

Positive

"The practice nurse was the infection control lead and liaised with the local infection prevention team to keep up to date with best practice."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Neutral

"Due to the unavailability of the practice nurse these were only attended by the GPs."

Neutral

"However following the recent recruitment of a second practice nurse we were informed that clinical meetings will in future be attended by all clinical staff including practice nurses."

Positive

"For example a complaint was received from a patient who had been informed by the receptionist that they were unable to make an appointment with the doctor until their registration was complete."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Neutral

"Plans were in place for staff training in the use of the defibrillator and for routine monitoring and maintenance."

Neutral

"Automatic main doors provided access to the premises and a lift was available to access first floor facilities."

Positive

"The practice is registered as a partnership with the Care Quality Commission to provide the regulated activities of diagnostic and screening services; maternity and midwifery services and treatment of disease disorder or injury."

Positive

"• Practice Nurse attendance at practice clinical governance meetings should be encouraged and facilitated."

Positive

"This included ongoing support onetoone meetings coaching and mentoring clinical supervision and facilitation and support for revalidating GPs."

Positive

"• There was a health and safety policy available with a poster in the reception office and staff room which identified the practice health and safety representatives."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."