What is the Quality of Care at All Saints Medical Centre PMS

Positive

"• The practice offered longer appointments for patients with a learning disability if required."

Positive

"• Annual health checks for people with a learning disability were offered by the practice."

Positive

"• There were longer appointments available for patients with a learning disability and patients who needed them."

Positive

"• The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening and actively encouraged patients who had failed to attend."

Positive

"• A second completed audit carried out as a two cycle audit was aimed at ensuring prescribing of selfmonitoring blood glucose SMBG strips was in line with the local CCG diabetes guidelines."

Neutral

"• Nationally reported data showed that outcomes for patients with diabetes were comparable to the CCG and national average."

Positive

"• The practice offered longer appointments for patients with a learning disability if required."

Positive

"• Annual health checks for people with a learning disability were offered by the practice."

Positive

"• There were longer appointments available for patients with a learning disability and patients who needed them."

Positive

"Carer status was recorded on the electronic record system when patients called to book an appointment for flu vaccination; during consultations; following response to posters in the waiting area and in response to the query in the new patient registration form."

Positive

"• Staff had a good understanding of how to support patients with mental health needs and dementia."

Positive

"The population groups are: • Older people • People with longterm conditions • Families children and young people • Working age people including those recently retired and students • People whose circumstances may make them vulnerable • People experiencing poor mental health including people with dementia."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."

Neutral

"• The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations and there was up to date information available in the waiting area."