Types of Facilities

Palliative

Latest Snippet(s)

Positive

"Other meetings included: palliative care meetings with other healthcare professionals and monthly team meetings."

Nurse

Latest Snippet(s)

Positive

"• The practice nurse carried out home visits for patients with learning disabilities requiring cervical screening."

Positive

"The practice nurse carried out home visits for patients with learning disabilities requiring cervical screening."

Positive

"The practice nurse was aware of the difficulties facing single mothers with several children to attend the practice and had carried out home visits to provide vaccinations for more vulnerable children."

Neutral

"The practice demonstrated how they encouraged uptake of the screening programme by using information in different formats for those with a learning disability and gave examples where the practice nurse had visited patients at home."

Neutral

"For example the practice nurse Are services wellled?"

Receptionist

Monitoring

Latest Snippet(s)

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients and held regular meetings to discuss performance."

Positive

"Monitoring risks to patients • There were procedures in place for monitoring and managing risks to patient and staff safety."

Positive

"• Reviewed information from CQC intelligent monitoring systems."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Health and Safety

Latest Snippet(s)

Positive

"There was a health and safety policy available with a poster in the reception office which identified local health and safety representatives."

Positive

"• Complete actions identified on health and safety risk assessments where practical."

Neutral

"It covered such topics as infection prevention and control fire safety health and safety and confidentiality."

Infection Prevention and Control

Latest Snippet(s)

Neutral

"It covered such topics as infection prevention and control fire safety health and safety and confidentiality."

Cleaning Service

Latest Snippet(s)

Neutral

"Monitoring systems and cleaning schedules were in place."

Elderly

Latest Snippet(s)

Positive

"The practice was part of a project involving other practices in the neighbourhood to support elderly patients with social isolation."

Neutral

"• Home visits were available for elderly patients."