What is the Quality of Facilities at Trentham Medical Centre

Neutral

"The GP and practice nurse also accommodated home visits for those who had difficulties getting to the practice."

Positive

"• Staff encouraged and supported patients to be involved in monitoring and managing their health."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• There were arrangements for planning and monitoring the number and mix of staff needed."

Neutral

"• The practice ensured that end of life care was delivered in a coordinated way which took into account the needs of different patients including those who may be vulnerable because of their circumstances."

Neutral

"• There were systems in place to mitigate safety risks including health and safety infection control and dealing with safeguarding."

Positive

"• Staff were clear on their roles and accountabilities including in respect of safeguarding and infection prevention and control Are services wellled?"

Positive

"An infection prevention and control audit had been undertaken a year ago; however this had not been re audited to check actions taken were effective."

Neutral

"Cleaning schedules including clinical equipment and area cleaning were in place and monitored policies and procedures were implemented and kept up to date."

Positive

"Exception reporting is the removal of patients from QOF calculations where for example the patients decline or do not respond to invitations to attend a review of their condition or when a medicine is not appropriate."