What is the Quality of Facilities at Tarbock Medical Centre

Positive

"The practice had multidisciplinary meetings to discuss the needs of palliative care patients and patients with complex needs."

Positive

"The practice had multidisciplinary meetings to discuss the needs of patients with complex and palliative care needs."

Neutral

"These roles included the management of long term conditions palliative care minor surgery and learning disability."

Positive

"The practice encouraged its patients to attend national screening programmes for cervical bowel and breast cancer screening and promoted these services to inform patients about their importance."

Positive

"The GPs and nurse had key roles in monitoring and improving outcomes for patients."

Positive

"The practice nurse followed up all hospital discharges to assess what support was needed to minimise readmission to hospital."

Positive

"A register was kept of patients with a learning disability the practice nurse was the lead clinician for these patients a flexible appointment system was in place to meet their needs and a system to ensure these patients received an annual health check."

Positive

"Patient Group Directions had been adopted by the practice to allow the practice nurse to administer medicines in line with legislation."

Positive

"• The practice nurse provided home visits for chronic disease management."

Neutral

"The practice nurse offered longer appointments and visited housebound patients to carry out long term condition reviews."

Neutral

"There is a practice nurse a practice manager and administration and reception staff."

Neutral

"The GP partner and salaried GP are male and the locum GP and practice nurse are female."

Neutral

"The practice nurse and nonclinical members of staff acted as chaperones and they had received guidance and training for this role."

Neutral

"The practice nurse was the infection prevention and control IPC clinical lead."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"Monitoring risks to patients • There were procedures in place for monitoring and managing risks to patient and staff safety."

Positive

"The GPs and nurse had key roles in monitoring and improving outcomes for patients."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number and mix of staff needed to meet patients’ needs."

Neutral

"We noted that the two week rule referral system could be made more robust by monitoring whether vulnerable patients had attended for their appointment."

Neutral

"We noted that there was not a central system to review staff training completed which would assist with identifying monitoring and reviewing staff training needs."

Positive

"This covered such topics as fire safety health and safety and confidentiality as well as employment related matters."

Positive

"They liaised with the local infection prevention and control team to keep up to date with best practice."

Neutral

"The practice nurse was the infection prevention and control IPC clinical lead."

Neutral

"Annual IPC audits were undertaken by the local infection prevention and control team and action was taken to address any improvements identified as a result."

Neutral

"• Checks of cleaning standards should be recorded."

Neutral

"There were cleaning schedules in place."

Neutral

"Cleaning standards were audited by the cleaning company employed by the owners of the premises."