What is the Quality of Care at Mather Avenue Surgery

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for providing services for people experiencing poor mental health."

Positive

"For example; • There were longer appointments available for people with a learning disability or when interpreters were required."

Positive

"There was also information available on a range of medical issues including cancer and Alzheimer’s disease."

Neutral

"The practice had registers in place for several long term conditions including diabetes and asthma."

Positive

"For example; • There were longer appointments available for people with a learning disability or when interpreters were required."

Positive

"Carers were offered additional services for example the flu vaccination."

Positive

"Patients experiencing poor mental health received an invitation for an annual physical health check."

Positive

"One of the GPs was the mental health lead and the practice was commissioned to provide specialist GP support to a community facility for patients experiencing long term mental health conditions."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for providing services for people experiencing poor mental health."

Neutral

"The practice had an in house mental health counsellor."

Neutral

"The practice is commissioned to provide specialist input for palliative care beds in a local nursing home and also to provide specialist input at a community hospital for patients suffering long term mental health conditions."

Neutral

"The practice was commissioned to provide specialist input for palliative care beds in a local nursing home and also to provide specialist input at a community hospital for patients suffering long term mental health conditions."

Neutral

"The practice had a visiting mental health counsellor and an appointed social worker."

Neutral

"Staff had lead roles that reflected their skills for example one of the GPs was the mental health lead."