What is the Quality of Facilities at Longview Medical Centre

Positive

"• The systems in place for monitoring equipment and medicines should be improved to ensure continuous safety checks."

Positive

"Management monitoring and improving outcomes for people The practice participated in the Quality and Outcomes Framework system QOF."

Positive

"Governance systems needed formalising to help develop the staff roles across the practice in monitoring the risks and quality checks within the practice."

Positive

"• Reviewed information from CQC intelligent monitoring systems."

Positive

"One of the doctor’s bags was noted to be poorly managed with out of date blood sugar monitoring strips and out of date sterile swabs."

Positive

"Some aspects of managing safety needed further review including the monitoring of equipment doctors bags recruitment checks for staff and the monitoring of children at risk."

Positive

"Some equipment such as blood pressure machines had not been checked blood monitoring strips stored in one GP bag were out of date."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"The systems in place for monitoring equipment and medicines showed that some equipment had not been checked and was out of date."

Neutral

"• Review governance arrangements with all staff including systems for assessing and monitoring risks and the quality of the service provision."

Neutral

"• The practice staff showed us records of arrangements in place for planning and monitoring the number of staff and mix of staff needed meet patients needs."

Neutral

"We saw a completed audit reviewed the monitoring and prescribing of antibiotics."

Positive

"The practice staff met with district nurses and the community matron on a regular basis to discuss the needs of their palliative care patients."

Positive

"Management lead through learning and improvement Staff told us they felt well supported and we could see the staff engaged with practice learning events training within the CCG and events managed for practice nurses via their practice nurse forum."

Neutral

"This information was reflected in the services provided for example regular reviews of long term conditions with the practice nurse treatment and screening programmes."

Neutral

"During our visit we: • Spoke with a range of staff including the GPs practice nurse the practice manager administration staff and spoke with patients who used the service."

Neutral

"The practice nurse was the infection control lead."

Neutral

"The practice nurse had also carried out an audit on patients diagnosed with hypertension."

Neutral

"• The building was purpose built and had disabled facilities and allocated parking spaces for disabled drivers close to the entrance of the building."

Positive

"The second phase of the clinical audit showed better patient compliance with guidance on taking this medication."

Neutral

"A calendar of clinical audit cycles were planned in response to CCG data their medicines • management team and to the individual preferences of staff."

Positive

"• Home visits were available for elderly patients housebound patients and support was provided to patients in three care homes locally and a mental health rehabilitation unit."