Safety

Safety

Latest Snippet(s)

Positive

"• Fire risk assessment and a health and safety risk assessment of the premises had not been completed."

Positive

"• Staff were not trained to the appropriate level for safeguarding children and not all staff were trained in cardiopulmonary resuscitation and health and safety matters."

Data Protection

Latest Snippet(s)

Positive

"This was with consent from the provider and in line with all data protection and information governance requirements."

Diet

Support

Latest Snippet(s)

Positive

"Staff treated patients with kindness respect and compassion."

Governance

Latest Snippet(s)

Positive

"• Establish effective systems and processes to ensure good governance in accordance with the fundamental standards of care."

Positive

"• The provider’s centralised governance function did not have clear systems and processes in place to support staff at practice level."

Positive

"This was with consent from the provider and in line with all data protection and information governance requirements."

Neutral

"A central governance team work across all the providers practices and are based at another location."

Quality of Care

Latest Snippet(s)

Positive

"This report describes our judgement of the quality of care at this service."