Safety

Safety

Latest Snippet(s)

Positive

"• Staffing levels were not kept under review and the management of safety alerts and incidents were not well documented to include actions taken."

Diet

Support

Latest Snippet(s)

Positive

"We rated the practice as Requires Improvement for providing caring services because: • Patients were involved in decisions about their care and treatment but patient feedback with regards to feeling they were treated with kindness and respect was not always positive."

Governance

Latest Snippet(s)

Positive

"• Ensure sufficient numbers of suitably qualified competent skilled and experienced persons are deployed to meet the fundamental standards of care and treatment • Establish effective systems and processes to ensure good governance in accordance with the fundamental standards of care."

Positive

"• The provider’s centralised governance function did not have clear systems and processes in place to support staff at practice level."

Quality of Care

Latest Snippet(s)

Positive

"This report describes our judgement of the quality of care at this service."

Positive

"Our findings: We based our judgement of the quality of care at this service on a combination of: • what we found when we inspected • information from our ongoing monitoring of data about services and • information from the provider patients the public and other organisations."