What is the Quality of Facilities at Washingborough Family Practice

Positive

"The practice nurse was the infection control clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Neutral

"The team included a GP specialist advisor a practice nurse specialist advisor and an expert by experience."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Positive

"Plans also included increased car parking for patients and improved disability access and a ground floor extension to provide a new minor surgery operating suite."

Positive

"The practice is registered with the Care Quality Commission to provide the regulated activities of; the treatment of disease disorder and injury; diagnostic and screening procedures; family planning maternity and midwifery services and surgical procedures."

Neutral

"For example: • Patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet smoking and alcohol cessation."

Neutral

"• The practice had an ongoing clinical audit programme in place."

Neutral

"Members of the nursing team were also involved in clinical audit we saw evidence of a pneumococcal audit which had been carried out by a practice nurse."

Positive

"This included ongoing support onetoone meetings coaching and mentoring clinical supervision and facilitation and support for revalidating GPs."

Positive

"There was a health and safety policy available with a poster in the reception office which identified local health and safety representatives."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Neutral

"• The practice arranged an annual social event for elderly patients held in the village of Washingborough which had been held for the past three years."

Neutral

"The practice arranged an annual social event for elderly patients held in the village of Washingborough which had been held for the past three years."

Positive

"If a patient did not collect their prescription for a high risk medicine a member of staff would attempt to contact the patient and an appointment would be made with a GP if a patient had stopped taking their medicines to ensure this could be reviewed."