What is the Quality of Care at Washingborough Family Practice

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Neutral

"• Some staff were ‘Dementia Friends’ staff had completed dementia training."

Neutral

"Some members of staff were also ‘Dementia Friends’ and had completed dementia training."

Positive

"• The practice had reviewed its processes for ensuring codes in use for vulnerable patients and those with either a safeguarding concern or suffered with a learning disability within the patient care record were continually reviewed and updated."

Positive

"The practice provided evidence that they had reviewed its processes for ensuring codes in use for vulnerable patients and those with either a safeguarding concern or suffered with a learning disability within the patient care record were continually reviewed and updated."

Neutral

"The practice demonstrated how they encouraged uptake of the screening programme by using information in different languages and for those with a learning disability and they ensured a female sample taker was available."

Positive

"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."

Positive

"Audits of pathology results consent for minor surgery appointments system audits stroke prevention and numerous medicines audits."

Positive

"• The practice had reviewed its processes for ensuring codes in use for vulnerable patients and those with either a safeguarding concern or suffered with a learning disability within the patient care record were continually reviewed and updated."

Positive

"The practice provided evidence that they had reviewed its processes for ensuring codes in use for vulnerable patients and those with either a safeguarding concern or suffered with a learning disability within the patient care record were continually reviewed and updated."

Positive

"Plans also included increased car parking for patients and improved disability access and a ground floor extension to provide a new minor surgery operating suite."

Neutral

"The practice demonstrated how they encouraged uptake of the screening programme by using information in different languages and for those with a learning disability and they ensured a female sample taker was available."

Positive

"• Staff had a good understanding of how to support patients with mental health needs and dementia."

Positive

"The population groups are: • Older people • People with longterm conditions • Families children and young people • Working age people including those recently retired and students • People whose circumstances may make them vulnerable • People experiencing poor mental health including people with dementia."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Neutral

"• The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations."