What is the Quality of Care at Croston Village Surgery

Positive

"The staff team had received training in dementia awareness to assist them in identifying patients who may need extra support."

Positive

"The practice offers enhanced services including minor surgery timely diagnosis of dementia learning disability health checks and influenza and shingles immunisations."

Positive

"For example the practice offered a range of enhanced services including minor surgery timely diagnosis of dementia learning disability health checks and influenza and shingles immunisations."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Neutral

"• The staff team had received training in dementia awareness and learning disability awareness to assist them in identifying patients who may need extra support."

Positive

"• There were longer appointments available for patients who needed them for example for patients with a learning disability or with poor mental health."

Positive

"The practice offers enhanced services including minor surgery timely diagnosis of dementia learning disability health checks and influenza and shingles immunisations."

Positive

"For example the practice offered a range of enhanced services including minor surgery timely diagnosis of dementia learning disability health checks and influenza and shingles immunisations."

Neutral

"The staff team had received training in learning disability awareness to assist them in identifying patients who may need extra support."

Neutral

"• The staff team had received training in dementia awareness and learning disability awareness to assist them in identifying patients who may need extra support."

Positive

"The practice nurse award had won the CCG Best Practice Nurse of the Year Award for her work with patients with asthma and chronic obstructive pulmonary disease COPD."

Positive

"The practice encouraged its patients to attend national screening programmes for cytology bowel and breast cancer screening and wrote to patients who did not attend to encourage them to do so."

Positive

"The practice held information about the prevalence of specific long term conditions within its patient population such as diabetes chronic obstructive pulmonary disease COPD cardio vascular disease and hypertension."

Positive

"The practice offers enhanced services including minor surgery timely diagnosis of dementia learning disability health checks and influenza and shingles immunisations."

Positive

"For example the practice offered a range of enhanced services including minor surgery timely diagnosis of dementia learning disability health checks and influenza and shingles immunisations."

Positive

"• There were longer appointments available for patients who needed them for example for patients with a learning disability or with poor mental health."

Positive

"The practice offers enhanced services including minor surgery timely diagnosis of dementia learning disability health checks and influenza and shingles immunisations."

Positive

"For example the practice offered a range of enhanced services including minor surgery timely diagnosis of dementia learning disability health checks and influenza and shingles immunisations."

Neutral

"The staff team had received training in learning disability awareness to assist them in identifying patients who may need extra support."

Neutral

"• The staff team had received training in dementia awareness and learning disability awareness to assist them in identifying patients who may need extra support."

Neutral

"The practice kept up to date registers of patients’ health conditions and used this information to plan reviews of health care and to offer services such as vaccinations for flu and shingles."

Positive

"Patients experiencing poor mental health were offered an annual review."

Positive

"The practice worked with multidisciplinary teams in the case management of people experiencing poor mental health including those with dementia."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"• Review the management of vaccine fridges to ensure staff are adhering to the protocol for the safe management of vaccines."