What is the Quality of Facilities at Birchwood Surgery

Positive

"We saw evidence that multidisciplinary team meetings took place every six weeks and were attended by the GPs community nurses the community matron and palliative care nurses."

Positive

"Where a patient’s mental capacity to consent to care or treatment was unclear the GP or nurse assessed the patient’s capacity and where appropriate recorded the outcome of the assessment."

Positive

"Management monitoring and improving outcomes for people The practice participated in the Quality and Outcomes Framework QOF."

Positive

"• A comprehensive understanding of the performance of the practice such as through the monitoring of the QOF."

Positive

"• There were procedures in place for monitoring and managing risks to patients and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Neutral

"This could be found on the practice website on the television screen in the waiting room and a notice at the reception desk."

Neutral

"The practice had a wheelchair for patients with mobility issues."

Positive

"The clinical staff had ongoing support through clinical supervision and support for the revalidation of doctors."

Positive

"There was a health and safety policy available with a poster in the administration area."

Neutral

"• The practice had an induction programme for newly appointed nonclinical members of staff that covered such topics as safeguarding fire safety health and safety and confidentiality."