What is the Quality of Care at Premier Health Team

Neutral

"Examples included identifying and tackling obesity and depression in school children a breathlessness service inhouse INR clinics and interpractice joint injections to their own and other patients."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Neutral

"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia and carried out advance care planning for those patients that needed it."

Positive

"• The practice offered longer appointments for patients with a learning disability and used several different referral pathways for patients requiring additional support such as access to support groups and voluntary organisations."

Neutral

"The practice demonstrated how they encouraged uptake of the screening programme by using information in different languages and for those with a learning disability and they ensured a female sample taker was available."

Positive

"They were proactive in identifying children at risk of obesity patients at risk of cancer those with breathlessness those at risk of homelessness and those who may be prone to developing mental health conditions."

Positive

"• There were lead members of staff who were dedicated to providing information to patients to help with prescriptions cancer diagnoses learning disabilities and other patients who were vulnerable or at risk."

Positive

"Staff were encouraged to develop lead roles which led to positive impact for patients such as those with learning disabilities people with cancer diagnoses and carers."

Positive

"We saw evidence where learning from clinical events had improved outcomes for patients with potential cancer diagnoses."

Positive

"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."

Positive

"They offered reviews and identification of patients at risk of stroke and provided rooms for specialist clinics for homeless people and patients at risk of abuse."

Positive

"• There was a system to ensure patients who had had a stroke or were at risk were offered reviews and they provided rooms for specialist clinics for homeless people and patients at risk of abuse at no cost to the counsellors."

Positive

"• The practice offered longer appointments for patients with a learning disability and used several different referral pathways for patients requiring additional support such as access to support groups and voluntary organisations."

Neutral

"The practice demonstrated how they encouraged uptake of the screening programme by using information in different languages and for those with a learning disability and they ensured a female sample taker was available."

Positive

"They were also offered annual health checks and flu vaccinations and advice on how to keep themselves mentally and physically well such as relaxation workshops and exercise plans."

Positive

"They were proactive in identifying children at risk of obesity patients at risk of cancer those with breathlessness those at risk of homelessness and those who may be prone to developing mental health conditions."

Positive

"The population groups are: • Older people • People with longterm conditions • Families children and young people • Working age people including those recently retired and students • People whose circumstances may make them vulnerable • People experiencing poor mental health including people with dementia."

Positive

"• Performance for mental health related indicators was better than local and national averages."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"• There was a system in place to follow up patients who had attended accident and emergency where they may have been experiencing poor mental health and staff had a good understanding of how to support patients with mental health needs and dementia."

Positive

"The practice provided rooms free of charge to counsellors and link workers to hold sessions where patients with mental health issues vulnerable people homeless people and those with social isolation can be seen in a safe and nonthreatening environment when the practice is free of other patients."

Neutral

"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia and carried out advance care planning for those patients that needed it."

Neutral

"• The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations."