Latest Snippet(s)
Positive
"• Significant events and safety alerts had been added as a standing agenda item for practice meetings."
Positive
"• The gas boiler had been serviced and an electrical installation safety check had also been carried out."
Positive
"• Reviewing an electrical installation safety check certificate."
Positive
"This was in line with health and safety executive guidance."
Positive
"A record of all safety alerts was also maintained which included the actions taken as a result."
Neutral
"• Significant events and safety alerts had been added as a standing agenda item for practice meetings and staff unable to attend the meeting where required to confirm they had read the minutes."
2016-10-07 Snippet(s)
Positive
"Overview of safety systems and processes The practice had systems processes and practices in place to keep patients safe and safeguarded from abuse which included: • Staff were knowledgeable about their responsibilities to safeguard children and vulnerable adults from abuse."
Positive
"Our key findings across all the areas we inspected were as follows: • There was a system in place to reporting and record significant events and action was taken to improve safety in the practice."
Positive
"• There was a system in place to reporting and record significant events and action was taken to improve safety in the practice."
Positive
"The practice had a variety of other risk assessments in place to monitor safety of the premises such as control of substances hazardous to health COSHH."
Positive
"This included support training for all staff on communicating with patients about notifiable safety incidents."
Positive
"• Ensure an electrical installation safety check is carried out within the required timeframe in accordance with statutory requirements."
Positive
"Safety alerts were cascaded to the relevant staff by the Assistant Practice Manager and staff were able to tell us about recent safety alerts."
Positive
"• An electrical installation safety check had not been carried out within the required timeframe in accordance with statutory requirements."
Positive
"• Review the process to document discussions regarding safety alerts."
Positive
"A folder was maintained which kept all safety alerts however we could not see any evidence where these had been discussed."
Positive
"They had failed to carry out an electrical installation safety check within the required timeframe in accordance with statutory requirements."
Neutral
"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."
Latest Snippet(s)
Positive
"This inspection was carried out to review in detail the actions taken by the practice to improve the quality of care and to confirm that the practice was now meeting legal requirements."
Positive
"This report describes our judgement of the quality of care at this service."
2016-10-07 Snippet(s)
Positive
"This report describes our judgement of the quality of care at this service."
2016-10-07 Snippet(s)
Positive
"• Curtains were provided in consulting rooms to maintain patients’ privacy and dignity during examinations investigations and treatments."
2016-10-07 Snippet(s)
Positive
"Overview of safety systems and processes The practice had systems processes and practices in place to keep patients safe and safeguarded from abuse which included: • Staff were knowledgeable about their responsibilities to safeguard children and vulnerable adults from abuse."
Positive
"• Staff knew how to recognise signs of abuse in vulnerable adults and children and were aware of their responsibilities."
2016-10-07 Snippet(s)
Positive
"• The practice was observed to be clean and infection control audits were carried out."
Positive
"The practice nurse was the infection control clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."
Neutral
"There was an infection control protocol in place and staff had received up to date training."
Neutral
"Annual infection control audits were undertaken and we saw evidence that action was taken to address any improvements identified as a result."
2016-10-07 Snippet(s)
Neutral
"For example: • Patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet smoking and alcohol cessation."
2016-10-07 Snippet(s)
Positive
"• The practice registered homeless people with a temporary address at the practice to ensure their health needs were met and the health visitor contacted the practice to make appointments for children from travelling communities."
2016-10-07 Snippet(s)
Positive
"• Patients said they were treated with compassion dignity and respect and they were involved in decisions about their care and treatment."
Positive
"Results from the national GP patient survey showed patients felt they were treated with compassion dignity and respect."
Positive
"• We saw staff treated patients with kindness and respect."
Positive
"• Curtains were provided in consulting rooms to maintain patients’ privacy and dignity during examinations investigations and treatments."
2016-10-07 Snippet(s)
Positive
"Governance arrangements The practice had a governance framework which supported the delivery of the strategy and good quality care."
Positive
"• A governance framework supported the delivery of the strategy and quality care."
2016-10-07 Snippet(s)
Positive
"There was evidence of quality improvement including clinical audit."