Types of Facilities

Monitoring

Latest Snippet(s)

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

2016-10-07 Snippet(s)

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Television

Latest Snippet(s)

Positive

"The volume on the waiting room television had been adjusted which had resolved this."

Health and Safety

Latest Snippet(s)

Positive

"This was in line with health and safety executive guidance."

2016-10-07 Snippet(s)

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Nurse

2016-10-07 Snippet(s)

Positive

"The practice nurse was the infection control clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Positive

"We also reviewed the appointment system and saw there were urgent appointments available for the day of our inspection with a GP and nurse appointments were available for the next day."

Neutral

"The team included a GP specialist adviser and a practice nurse specialist adviser."

Receptionist

End of Life Care

2016-10-07 Snippet(s)

Neutral

"For example: • Patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet smoking and alcohol cessation."

Clinical Supervision

2016-10-07 Snippet(s)

Positive

"There was no formal clinical supervision however the nursing team received informal clinical supervision on a daily basis."

Infection Prevention and Control

2016-10-07 Snippet(s)

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Cleaning Service

2016-10-07 Snippet(s)

Positive

"We noted cleaning schedules were in place and a communication book to ensure staff were able to communicate effectively with the external cleaning company."

Medicines

2016-10-07 Snippet(s)

Positive

"The practice carried out regular medicines audits with the support of the local CCG medicine management teams to ensure prescribing was in line with best practice guidelines for safe prescribing."