What is the Quality of Safety at The Practice Lincoln Green

Positive

"Governance arrangements The practice had an overarching governance framework which supported the delivery of good quality care and safety to patients."

Positive

"• Lessons were shared with staff to ensure action was taken to improve and maintain safety in the practice."

Positive

"• Lessons were shared with staff to ensure the actions improved and maintained safety in the practice."

Positive

"The practice also had a variety of other risk assessments in place to monitor safety of the premises such as control of substances hazardous to health and legionella."

Positive

"• There was an open and transparent approach to safety and a system in place for reporting and recording significant events."

Positive

"Overview of safety systems and processes The practice had systems processes and polices to keep patients and staff safe."

Positive

"• Risks to patients’ health and safety were assessed and well managed."

Positive

"The practice had systems in place for knowing about notifiable safety incidents."

Positive

"There was a health and safety policy available."

Positive

"For example safeguarding fire safety and basic life support."

Neutral

"• There was a nominated lead for infection prevention and control and risks to patients in relation to health and safety matters were assessed and well managed."

Neutral

"Evidence reviewed showed: • There was an induction programme for newly appointed nonclinical members of staff which covered topics such as health and safety infection prevention and control fire safety confidentiality and safeguarding."

Positive

"• Staff knew how to recognise signs of abuse in children young people and adults whose circumstances may make them vulnerable."

Positive

"• Patients we spoke with said they were treated with compassion dignity and respect and they were involved in decisions about their care and treatment."

Positive

"• We saw staff treated patients with kindness respect and maintained confidentiality."

Positive

"• Curtains were provided in consulting and treatment rooms to maintain the patient’s dignity during examinations investigations and treatment."

Positive

"Governance arrangements The practice had an overarching governance framework which supported the delivery of good quality care and safety to patients."

Positive

"• There was an overarching governance framework which supported the delivery of the strategy and good quality care."

Neutral

"The practice had a number of policies and procedures to govern activity and held regular governance meetings."

Positive

"This report describes our judgement of the quality of care at this service."