What is the Quality of Care at The Light

Positive

"• Patients with a learning disability were offered an annual review."

Neutral

"However; we saw that exception reporting was high for some longterm conditions such as asthma and diabetes."

Positive

"People experiencing poor mental health including people with dementia: • The practice assessed and monitored the physical health of people with mental illness severe mental illness and personality disorder by providing access to health checks interventions for physical activity obesity diabetes heart disease cancer and access to ‘stop smoking’ services."

Positive

"• Continue to review and improve uptake of cancer screening programmes."

Positive

"• The practice’s uptake for breast and bowel cancer screening was below the national average."

Positive

"People experiencing poor mental health including people with dementia: • The practice assessed and monitored the physical health of people with mental illness severe mental illness and personality disorder by providing access to health checks interventions for physical activity obesity diabetes heart disease cancer and access to ‘stop smoking’ services."

Positive

"• The practice was able to demonstrate how it identified patients with commonly undiagnosed conditions for example diabetes chronic obstructive pulmonary disease COPD atrial fibrillation and hypertension."

Positive

"People with suspected hypertension were offered ambulatory blood pressure monitoring and patients with atrial fibrillation were assessed for stroke risk and treated as appropriate."

Positive

"People with suspected hypertension were offered ambulatory blood pressure monitoring and patients with atrial fibrillation were assessed for stroke risk and treated as appropriate."

Positive

"The practice had reviewed its antibiotic prescribing and taken action to support good antimicrobial management in line with local and national guidance."

Positive

"The level of deprivation within the practice population is rated as four on a scale of one to ten; level one representing the highest level of deprivation and level ten the lowest."

Positive

"• Patients with a learning disability were offered an annual review."

Positive

"• The practice offered weekend flu clinics for patients who could not attend during working hours."

Positive

"The practice offered dropin flu clinics for carers and annual health checks."

Positive

"• The practice hosted children’s flu parties to increase vaccination rates."

Positive

"People with suspected hypertension were offered ambulatory blood pressure monitoring and patients with atrial fibrillation were assessed for stroke risk and treated as appropriate."

Positive

"• The healthcare assistant attended the local Age UK café for dropin sessions to provide advice and measure the height weight and blood pressure of attendees."

Positive

"People experiencing poor mental health including people with dementia: • The practice assessed and monitored the physical health of people with mental illness severe mental illness and personality disorder by providing access to health checks interventions for physical activity obesity diabetes heart disease cancer and access to ‘stop smoking’ services."

Positive

"• Representatives from the practice supported local initiatives such as Parkrun to engage with the public and discuss mental health and wellbeing."

Positive

"• The practice offered a number of additional inhouse services such as social prescribing physiotherapy and a mental health support worker."

Positive

"In addition; there is a multidisciplinary team consisting of a pharmacist a mental health advisor a mental health support worker a clinical psychologist and a health coach."

Positive

"• The practice offered daily clinics with a mental health advisor to improve access to mental health services."

Positive

"• The practice had identified an increasing need for mental health support within the patient group and had approached an external organisation to deliver mindfulness and meditation courses at the practice."

Positive

"• The practice’s performance on quality indicators for mental health was in line with local and national averages."

Positive

"People experiencing poor mental health including people with dementia: • The practice had links with the Improving Access to Psychological Therapies Service IAPT The Market Place and other support agencies."

Positive

"• Patients could access appointments with a mental health support worker."

Positive

"• All clinical staff attended a weekly clinical meeting where complex patients were discussed by multidisciplinary team including; GPs advanced nurse practitioners healthcare assistants a mental health worker a physiotherapist a longterm conditions nurse and a pharmacist."

Positive

"For example; a mental health coffee drop in service."

Neutral

"• The practice had systems to inform eligible patients to have the meningitis vaccine for example before attending university for the first time."