What is the Quality of Facilities at Hyde Park Surgery

Positive

"The practice nurse was the infection prevention and control IPC clinical lead who liaised with the local IPC teams to keep up to date with best practice."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Positive

"During our visit we: • Spoke with a range of staff including two GP partners one practice nurse the assistant practice manager one student nursehealth care assistant and one receptionist."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Positive

"The practice has parking facilities disabled access and is accessible by public transport."

Neutral

"For example: • Patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet smoking and alcohol cessation."

Positive

"This included ongoing support and mentoring informal clinical supervision and facilitation and support for revalidating GPs and nurses."

Positive

"There was a health and safety policy available with a poster in the reception office which identified local health and safety representatives."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Positive

"The practice nurse was the infection prevention and control IPC clinical lead who liaised with the local IPC teams to keep up to date with best practice."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Positive

"• A proportion of the practice population had alcohol or substance misuse dependency problems."

Neutral

"• The practice hosted a clinic run by addiction therapists to support those people with substance misuse dependency issues."