What is the Quality of Safety at Garforth Medical Practice

Positive

"Governance arrangements The practice had an overarching governance framework which supported the delivery of good quality care and safety to patients."

Positive

"• Lessons were shared to ensure action was taken to improve safety in the practice."

Positive

"Our key findings across all the areas we inspected were as follows: • There was an open and transparent approach to safety and an effective system was in place for reporting and recording significant events."

Positive

"Lessons were shared to make sure action was taken to improve safety in the practice."

Positive

"The practice also had a variety of other risk assessments in place to monitor safety of the premises such as control of substances hazardous to health and legionella."

Positive

"• There was a nominated lead who looked at the reporting mechanisms safety issues and where improvements could be made in patient safety and experience."

Positive

"There was a nominated lead who looked at the reporting mechanisms safety issues and where improvements could be made in patient safety and experience."

Positive

"There were systems in place for being aware of notifiable safety incidents sharing with staff and actioning accordingly."

Positive

"• We reviewed safety records incident reports and minutes of meetings where these were discussed."

Positive

"There was a health and safety policy available."

Positive

"• A training register showed all staff were up to date with fire safety and basic life support training."

Positive

"• Staff knew how to recognise signs of abuse in children young people and adults whose circumstances may make them vulnerable."

Neutral

"• A member of reception staff had achieved a level three British Sign Language qualification to support those patients who had a hearing impairment and could sign."

Positive

"• Patients said they were treated with compassion dignity and respect and were involved in care and decisions about their treatment."

Positive

"• Patients we spoke with said they were treated with compassion dignity and respect and were involved in decisions about their care and treatment."

Positive

"All the patients we spoke with told us they were satisfied with the care they received and they were treated with dignity and respect."

Positive

"• We observed a patientcentred culture and that staff treated patients with kindness and respect whilst maintaining patient confidentiality."

Positive

"• Curtains were provided in consulting and treatment rooms to maintain the patient’s dignity during examinations investigations and treatment."

Positive

"Governance arrangements The practice had an overarching governance framework which supported the delivery of good quality care and safety to patients."

Positive

"• There was an overarching governance framework which supported the delivery of the strategy and good quality care."

Positive

"Evidence we reviewed showed: • Staff had received mandatory training that included safeguarding fire procedures infection prevention and control basic life support and information governance awareness."

Positive

"For example they were part of the Leeds University Action to Support Practices Implementing Research Evidence ASPIRE programme which supports practice in continuous quality improvement in the delivery of patient care and sustainability."

Positive

"Lessons were learnt and action was taken to improve quality of care as a result."

Positive

"This report describes our judgement of the quality of care at this service."