What is the Quality of Care at Beech House Surgery

Neutral

"For example they had hosted a dementia awareness evening organised by the PPG and DementiaForward and Carers Resource with the named GP lead for dementia in attendance."

Neutral

"For example the Practice Manager and dedicated GP met with the management of a home for people with mental and physical disabilities prior to patient registration to determine what was required."

Positive

"• The practice offered longer appointments for patients with a learning disability and those assessed as needing them."

Positive

"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."

Neutral

"• Data from QOF showed the management of patients with diabetes was comparable to other practices and the national average."

Neutral

"• Performance for diabetes related indicators was comparable to the national average."

Positive

"• The practice offered longer appointments for patients with a learning disability and those assessed as needing them."

Positive

"We noted staff had undertaken a specific flu course which the practice told us covered the required areas as staff could not access a specific immunisation course at the required time."

Positive

"• Staff had a good understanding of how to support patients with mental health needs and dementia."

Positive

"This service will be provided by an integrated care team from community based hubs which include GPs community nursing adult social care occupational therapy physiotherapy mental health and the voluntary sector."

Positive

"The population groups are: • Older people • People with longterm conditions • Families children and young people • Working age people including those recently retired and students • People whose circumstances may make them vulnerable • People experiencing poor mental health including people with dementia."

Positive

"For example the practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."

Positive

"• A GP attended regular ward rounds at the local care services they provided a service to along with monthly ward rounds with a member of the community mental health team."

Neutral

"• Performance for mental health related indicators was comparable to other practices and equal or higher than the national average."

Neutral

"• The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations."

Neutral

"• Double appointments were made for patients with a new presentation of mental health issue."