What is the Quality of Care at Kingston Health Centre

Positive

"Outstanding – People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"This was evidenced by a significant event where reception staff alerted doctors to a patient with dementia who they had noted had become increasingly confused and clinical staff acted on this information."

Positive

"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."

Positive

"• GPs at the practice had special clinical interests in areas such as diabetes dermatology and cardiology."

Neutral

"• Performance for diabetes related indicators were mixed compared to CCG and national averages."

Neutral

"For example they invited consultants from a local hospital to attend to provide training on specialisms such as dermatology gastroenterology ophthalmology and hypertension and invited neighbouring practices to attend these sessions."

Positive

"Outstanding – People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"The population groups are: • Older people • People with longterm conditions • Families children and young people • Working age people including those recently retired and students • People whose circumstances may make them vulnerable • People experiencing poor mental health including people with dementia."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."

Positive

"• Performance for mental health related indicators was better than the CCG and national averages."

Positive

"They were also involved in presenting a business case to have a perinatal mental health team based in the community in order to support women with postnatal depression."

Positive

"• GPs at the practice had also completed diplomas in mental health in order to deliver better care to patients with poor mental health in particular those whose conditions were difficult to manage but did not meet the criteria for hospital treatment."

Neutral

"• The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations."