Safety

Data Protection

Latest Snippet(s)

Positive

"This was with consent from the provider and in line with all data protection and information governance requirements."

Diet

Support

Latest Snippet(s)

Positive

"• Staff dealt with patients with kindness and respect and involved them in decisions about their care."

2020-03-17 Snippet(s)

Positive

"We have rated the practice as good for providing caring and responsive services because: •Staff treated patients with kindness respect and compassion."

Governance

Latest Snippet(s)

Positive

"This was with consent from the provider and in line with all data protection and information governance requirements."

2020-03-17 Snippet(s)

Positive

"•Establish effective systems and processes to ensure good governance in accordance with the fundamental standards of care."

Positive

"The practice organised and delivered services to meet patients’ needs We have rated the practice as requires improvement for providing a wellled service because: •Not all governance systems in place were effective •Not all the processes for managing risks issues and performance were effective."

Quality of Care

Latest Snippet(s)

Positive

"This report describes our judgement of the quality of care at this service."

2020-03-17 Snippet(s)

Positive

"This report describes our judgement of the quality of care at this service."

Privacy

2020-03-17 Snippet(s)

Neutral

"The areas where the provider should: •Improve the privacy at the main reception desk."

Control of Infection

2020-03-17 Snippet(s)

Positive

"• Staff who were responsible for infection control had not had the required training or given allocated time to carry out this role."