What is the Quality of Facilities at The Moorings Medical Practice

Positive

"The practice nurse was the infection control clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Positive

"The areas where the provider must make improvement are: • The practice should consider holding copies of all GP and nurse training certificates including those for locums at the practice premises."

Neutral

"All staff who acted as chaperones had been trained for the role by a specialist provider and the nurse provided updates to nonclinical staff on an annual basis."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"However systems for monitoring staff training particularly the training of locums were not robust."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Positive

"The practice is registered with the Care Quality Commission CQC to provide the regulated activities of diagnostic and screening procedures maternity and midwifery services family planning and treatment of disease disorder or injury."

Positive

"For example we saw that where a receptionist had provided incorrect information to a patient the letter in response explained the error and included and apology."

Positive

"• There were robust arrangements for identifying recording and managing risks issues and implementing mitigating actions with the exception of carrying out a risk assessment regarding how the practice would respond to a medical emergency requiring a defibrillator having all portable electrical appliances checked and security of prescription forms."

Neutral

"This meant that wheelchair users would have to wait to be let into the practice."

Neutral

"For example patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet smoking and alcohol cessation."

Positive

"There was a health and safety policy available with a poster in the reception office which identified local health and safety representatives."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Neutral

"PGDs are written instructions from a qualified and registered prescriber for a medicine including the dose route and frequency or appliance to be supplied or administered to a named patient after the prescriber had assessed the patients on an individual basis."