Latest Snippet(s)
Positive
"• There were facilities for people with hearing impairment in all of the sites we visited including a hearing aid loop."
Latest Snippet(s)
Neutral
"For example the provider provided out of hours cover for three local prisons a mental health sheltered housing complex and three community hospitals."
2014-11-06 Snippet(s)
Positive
"The newsletters also highlighted patient care such as mental health and palliative care patient satisfaction results and case studies relating to incidents."
Positive
"The provider also employed advanced nurse practitioners who worked autonomously and saw patients at most locations this excluded children under one year of age pregnant women and patients that have mental health issues and palliative care patients."
Neutral
"The service also had close links with mental health teams who could provide additional specialist support as well as access to the emergency duty social work teams."
2016-11-28 Snippet(s)
Positive
"The staff undertook training to increase recognition and awareness in dementia and other areas which can impact on care for example domestic violence ."
2016-11-28 Snippet(s)
Positive
"• The provider had a comprehensive business continuity plan in place for major incidents such as power failure or building damage as well as those that may impact on staff such as a flu pandemic."
2014-11-06 Snippet(s)
Positive
"We saw that there was a variety of health promotion information available such as smoking cessation and flu vaccination."