What is the Quality of Facilities at The New Folly Surgery

Positive

"Health promotion and prevention GPs and nurse provided information and advice to help patients maintain good health."

Positive

"• Dedicated nurse led clinics were held to assess and review patients with long term conditions."

Positive

"We saw that significant events were discussed at regular GP and nurse meetings and learning was shared."

Positive

"One practice nurse was the infection control clinical lead and they took responsibility for overseeing infection control procedures within the practice."

Positive

"Information was shared with relevant members of the practice team through a range of meetings including weekly GP meetings bimonthly nurse GP meetings and quarterly practice meetings."

Neutral

"• GP and nurse appointments were available on Saturday mornings These could be booked one week in advance."

Neutral

"Reception staff told us that knew the patients well and that they would report anything unusual to the GPs nurse or practice manager."

Positive

"Management monitoring and improving outcomes for people The practice participated in the Quality and Outcomes Framework QOF."

Positive

"• We found some expired needles syringes and blood collection bottles in one GP consulting room and there were no systems in place for checking and monitoring these."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number and skill mix of staff needed to meet patients’ needs."

Neutral

"The practice performance for assessing and monitoring the physical health needs for patients with a mental health condition were similar to GP practices nationally."

Positive

"Some improvements were needed: • There were no health and safety risk assessments fire safety risk assessments or legionella risk assessment in place."

Positive

"However risk assessments had not been carried out for health and safety the risk of fire and legionella."

Positive

"• No health and safety risk assessments had been carried out to identify and manage risks to patients and staff."

Positive

"This includes identifying and managing risks to the health and safety of patients and staff."

Positive

"There were no health and safety risk assessments to identify and manage risks to patients and staff."

Positive

"• The practice did not have a risk assessment in place in relation to the control of substances hazardous to health COSHH such as cleaning materials."

Positive

"There were cleaning Are services safe?"

Positive

"The care and treatment of patients who were receiving palliative care was discussed and reviewed at three monthly palliative care meetings."

Positive

"The practice worked with the local palliative care professionals to help support patients who were nearing end of life."

Positive

"• The practice was accessible and offered parking facilities for the disabled a hearing loop patient lift and toilet facilities for the disabled."

Positive

"• The practice was accessible and offered parking facilities for the disabled a hearing loop patient lift and toilet facilities for the disabled."

Neutral

"Chaperone duties were carried out by nursing staff who had a disclosure and barring service DBS check."

Neutral

"This included reviewing hospital discharge letters test results and making amendments to patient’s treatment as indicated."

Positive

"They often result in the review of patients prescribed medicines andor the withdrawal of medicine from use where potential side effects or risks are indicated."

Neutral

"Patients with atrial fibrillation have an increased risk of stroke and these risks should be assessed and managed by treating patients with a suitable anticoagulant a medicine to help prevent blood clots."