What is the Quality of Facilities at Littlewick Medical Centre

Positive

"In addition it was identified that there had been an increase in the use of anticipatory medicines for those patients on the palliative care register."

Positive

"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening and data showed uptake rates were in line with the CCG averages and above the national averages."

Positive

"Three members of the practice staff a nurse GP and members of administrative staff had been recognised as NHS Heroes in recognition of the services they provided to patients."

Positive

"A practice nurse was the infection control clinical lead and they liaised with local infection prevention leads to keep up to date with best practice."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Positive

"The practice had a dedicated team of staff for safeguarding which included a lead GP a nurse the team manager and a member of administrative staff."

Neutral

"The team included a GP nurse the practice director and members of administrative staff."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"As a result of their gratitude to the practice the patient undertook activities to raise funds for the patient participation group PPG."

Positive

"This included ongoing support during sessions appraisals coaching and mentoring clinical supervision and facilitation and support for revalidating GPs and nurses."

Positive

"The practice had a health and safety policy which was accessible to all staff."

Neutral

"It covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Neutral

"It covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Neutral

"There were cleaning protocols and schedules in place."

Positive

"This project involved the identification of vulnerable elderly people in the area and arranging for visits to be undertaken to ensure that they had the necessary support in place and were living in a healthy home environment."

Positive

"For example following an unexpected death of an elderly patient the practice invited support from the local psychiatrist for older people to assist them in undertaking a review of the death."

Positive

"• Work had been undertaken by the practice in conjunction with other services in the area to identify vulnerable elderly people locally."

Positive

"For example following a significant event which involved the unexpected death of an elderly patient the practice invited in their local psychiatrist for old age patients to assist in a review of the event."