Latest Snippet(s)
Positive
"We based our judgement of the quality of care at this service on a combination of: • what we found when we inspected • information from our ongoing monitoring of data about services and • information from the provider patients the public and other organisations."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
2016-01-21 Snippet(s)
Positive
"Management monitoring and improving outcomes for people The practice participated in the Quality and Outcomes Framework QOF."
Positive
"• There were procedures in place for monitoring and managing risks to patient and staff safety."
Positive
"• Disease modifying antirheumatic drugs DMARDS monitoring was carried out in house and monitored by the HCA who alerted GPs to any issues."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."
2014-09-10 Snippet(s)
Positive
"Staff had access to the necessary equipment and were trained in its use and carried out timely medical investigations when these were required Management monitoring and improving outcomes for people The practice had an effective system to regularly assess and monitor the quality of service that people received."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Latest Snippet(s)
Positive
"The surgery has good transport links and there is a pharmacy located nearby."
2016-01-21 Snippet(s)
Positive
"• Performance for palliative care related indicators was better than the CCG and national average."
2014-09-10 Snippet(s)
Positive
"There was also good communication and links with the local long term conditions team and the palliative care team which helped to ensure that when more than one provider was involved in a patients care and treatment or when they moved between different services care was seamless."
2016-01-21 Snippet(s)
Positive
"We spoke with seven patients three members of the patient participation group and eight members of staff including the GPs practice manager practice nurse health care assistant reception and administration staff."
Neutral
"With practice meetings clinical meetings and nurse meetings held monthly."
2014-09-10 Snippet(s)
Positive
"When safety alerts came in they were reviewed by the practice manager then passed on to the appropriate GP Partner or nurse staff member as necessary."
Positive
"Medicines management The practice nurse was responsible for the management of medicines in the service."
Neutral
"There were practice nurse appointments available to meet the needs of patients."
2016-01-21 Snippet(s)
Positive
"There was a health and safety policy available."
Neutral
"• The practice had an induction programme for newly appointed members of staff that covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."
2014-09-10 Snippet(s)
Positive
"These included health and safety at work Reporting of Injuries Diseases and Dangerous Occurrences Regulations RIDDOR emergency incidents fire safety and infection control."
Positive
"We saw audits in areas such as the infection prevention and control health and safety and clinical audits."
Positive
"We looked at the documentation relating to a range of checks such as clinical audits infection control audits and health and safety checks in particular for fridges."
2016-01-21 Snippet(s)
Neutral
"• The practice had an induction programme for newly appointed members of staff that covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."
2014-09-10 Snippet(s)
Positive
"We saw audits in areas such as the infection prevention and control health and safety and clinical audits."
Neutral
"We saw records that staff had attended infection prevention and control training and the staff we spoke with confirmed this."
2014-09-10 Snippet(s)
Positive
"There were also comments that the internet and texting services offered for access to the service were very useful."
2014-09-10 Snippet(s)
Positive
"Staff informed us that if a patient had a specific mental health need then a detailed mental health care plan would be completed."
2014-09-10 Snippet(s)
Positive
"These arrangements were supported by clinical governance and quality checks audits that demonstrated safe effective responsive and wellled services continued to be provided."
2014-09-10 Snippet(s)
Positive
"The practice participated in clinical audit and peer review which led to improvements in clinical care."
2014-09-10 Snippet(s)
Neutral
"Consideration was given to a carer’s needs particularly where they were an elderly carer."
2014-09-10 Snippet(s)
Neutral
"There were medicine and equipment bags for doctors to take on home visits."