What is the Quality of Care at Willerby and Swanland Surgery

Positive

"Good ––– People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"Staff had completed dementia friends training a dementia friend is someone who learns more about what it is like to live with dementia and turns that understanding into action."

Positive

"Also the practice had emergency drugs and nebulisers available to deal with asthma attacks and anaphylactic reactions therefore had decided that oxygen was not required."

Positive

"Nursing staff had completed training in diabetes asthma and respiratory disease."

Positive

"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."

Positive

"These included monitoring of patients with duplicate names that had an alert on their record and the number of patients with diabetes that had attended retinal screening."

Positive

"Nursing staff had completed training in diabetes asthma and respiratory disease."

Positive

"The practice scores ten on the deprivation measurement scale the deprivation scale goes from one to ten with one being the most deprived."

Positive

"Good ––– People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of people experiencing poor mental health including those with dementia."

Neutral

"• The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations."

Neutral

"For example an audit had been done to check if the practice was compliant with national guidelines for DMARDs medicines used to treat rheumatoid conditions."