What is the Quality of Facilities at Lockwood Surgery

Positive

"Meetings took place with district nurses community matron and palliative care nurses on a fortnightly basis when care plans were routinely reviewed and updated for patients with complex needs."

Positive

"The practice nurse was the infection prevention and control IPC clinical lead who liaised with the local IPC teams to keep up to date with best practice."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Neutral

"For example following a complaint that a patient was directed to a practice nurse appointment for review of their long Are services responsive to people’s needs?"

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Positive

"Information about patients’ outcomes was used to make improvements such as close monitoring of patients taking disease modifiying antirheumatic drugs DMARDs."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Neutral

"Since these medicines can have side effects affecting the blood liver or kidneys patients taking these medicines need to have regular blood monitoring checks."

Neutral

"The building has car parking facilities disabled access and access to public transport routes."

Neutral

"The building has car parking facilities disabled access and access to public transport routes."

Neutral

"The building has car parking facilities disabled access and access to public transport routes."

Positive

"Areas for improvement Action the service SHOULD take to improve Develop a system for checking disclosure and barring service DBS status of locum GPs Outstanding practice The practice provided a weekly surgery at all the nursing homes where they had patients registered."

Neutral

"• We saw that the induction pack for locum GPs did not ascertain whether a disclosure and barring service DBS check had been completed."

Neutral

"For example: • Patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet smoking and alcohol cessation."

Positive

"This included ongoing support and mentoring; informal clinical supervision and facilitation and support for revalidating GPs."

Positive

"There was a health and safety policy available which identified local health and safety representatives."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Positive

"The practice nurse was the infection prevention and control IPC clinical lead who liaised with the local IPC teams to keep up to date with best practice."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."