What is the Quality of Safety at Kirkburton Health Centre

Positive

"Governance arrangements The practice had good governance processes in place which supported the delivery of good quality care and safety to patients."

Positive

"• Lessons were shared to ensure action was taken to improve safety in the practice."

Positive

"• There were systems in place for being aware of notifiable safety incidents and ensured this information was shared with staff to ensure appropriate action was taken • The practice proactively sought feedback from patients and staff which it acted upon."

Positive

"Lessons were shared to make sure action was taken to improve safety in the practice."

Positive

"The practice also had a variety of other risk assessments in place to monitor safety of the premises such as control of substances hazardous to health and legionella."

Positive

"The provider was aware of and had systems in place to ensure compliance with the requirements of the duty of candour which included communicating with patients about notifiable safety incidents."

Positive

"• We reviewed safety records incident reports and minutes of meetings where these were discussed."

Positive

"There was a health and safety policy available."

Positive

"For example safeguarding fire safety and basic life support."

Neutral

"Evidence reviewed showed: • There was an induction programme for newly appointed nonclinical members of staff which covered topics such as health and safety infection prevention and control fire safety confidentiality and safeguarding."

Positive

"• Staff knew how to recognise signs of abuse in children young people and adults whose circumstances may make them vulnerable."

Positive

"• Patients said they were treated with compassion dignity and respect and were involved in care and decisions about their treatment."

Positive

"• Patients said they were treated with compassion dignity and respect and they were involved in decisions about their care and treatment."

Positive

"They all informed us they were satisfied with the care they received and were treated with dignity and respect."

Positive

"• We saw staff treated patients with kindness respect and maintained confidentiality."

Positive

"• Curtains were provided in consulting and treatment rooms to maintain the patient’s dignity during examinations investigations and treatment."

Positive

"Governance arrangements The practice had good governance processes in place which supported the delivery of good quality care and safety to patients."

Positive

"• There was an overarching governance framework which supported the delivery of the strategy and good quality care."

Positive

"There were good governance arrangements and appropriate policies in place."

Neutral

"The practice had a number of policies and procedures to govern activity and held regular governance meetings."

Positive

"This report describes our judgement of the quality of care at this service."