What is the Quality of Facilities at Crosland Moor Surgery

Positive

"The newly appointed practice nurse was the infection prevention and control IPC clinical lead who liaised with the local IPC teams to keep up to date with best practice."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Positive

"• Advice on weight management and smoking cessation was offered by the health care assistant and practice nurse and included referrals to weight loss clubs and ‘exercise on prescription’."

Positive

"Minutes from these meetings were comprehensive and supported effective monitoring and information sharing between professionals."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Neutral

"For example: • Patients receiving end of life care carers and those at risk of developing a longterm condition were signposted to the relevant service."

Positive

"The provider had demonstrated improvement since the last inspection and developed effective governance and clinical audit systems."

Positive

"• There had been two completed clinical audit in the last year both audits had identified improvements in clinical care."

Positive

"This included ongoing support onetoone meetings coaching and mentoring clinical supervision and facilitation and support for revalidating GPs."

Positive

"There was a health and safety policy available with a poster in the reception office which identified local health and safety representatives."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Positive

"The newly appointed practice nurse was the infection prevention and control IPC clinical lead who liaised with the local IPC teams to keep up to date with best practice."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Positive

"The arrangements in respect of learning from significant events maintenance of training and cleaning records and appropriately detailed records of meetings within the practice were not sufficient."

Positive

"• The practice worked closely with the Community Matron and hospital discharge coordinator to support older patients."

Positive

"For example an audit showed the practice had increased the number of patients taking the preferred medicine to treat a common heart condition."

Neutral

"A PSD is an instruction to administer a medicine to a list of individually named patients where each patient on the list has been individually assessed by a prescriber."