What is the Quality of Care at Crosland Moor Surgery

Positive

"• There were longer appointments available for patients with a learning disability or with a medical condition that required a longer appointment."

Positive

"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer Are services effective?"

Neutral

"This demonstrated that their diabetes was being well controlled."

Positive

"• There were longer appointments available for patients with a learning disability or with a medical condition that required a longer appointment."

Positive

"• Staff had a good understanding of how to support patients with mental health needs and dementia."

Positive

"The population groups are: • Older people • People with longterm conditions • Families children and young people • Working age people including those recently retired and students • People whose circumstances may make them vulnerable • People experiencing poor mental health including people with dementia."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."

Positive

"• Patients with mental health issues were actively supported with same day appointments for patients in need."

Neutral

"• The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations."