What is the Quality of Care at Skyways Medical Centre

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"• The practice offered longer and same day appointments for patients with a learning disability or who were otherwise vulnerable due to their circumstances."

Positive

"• There were longer appointments available for patients with a learning disability or other more complex needs."

Positive

"• The practice had systems in place to ensure that test results and urgent referrals were actioned including a process to followup patients that had twoweek cancer referral appointments."

Positive

"• The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."

Positive

"• Practice performance for diabetes had improved markedly and was now above average."

Neutral

"• The practice ran clinics for diabetes and patients receiving anticoagulant therapy."

Neutral

"• The practice also offered the shingles and pneumococcal vaccines to eligible older patients."

Positive

"• The practice offered longer and same day appointments for patients with a learning disability or who were otherwise vulnerable due to their circumstances."

Positive

"• There were longer appointments available for patients with a learning disability or other more complex needs."

Positive

"Housebound patients were able to have the flu vaccination at home."

Positive

"Carers were offered regular reviews and flu vaccination and referred to the local carers centre."

Neutral

"The practice offered carers the flu vaccination priority for appointments and written about the various avenues of support available to them."

Positive

"• The practice was participating in a local audit to identify patients currently under the care of the local mental health services who could benefit from transfer to primary care."

Positive

"The population groups are: • Older people • People with longterm conditions • Families children and young people • Working age people including those recently retired and students • People whose circumstances may make them vulnerable • People experiencing poor mental health including people with dementia."

Positive

"• The practice liaised with specialist teams in the case management of patients experiencing poor mental health or who showed signs of becoming unwell."

Positive

"The practice facilitated mental health advocacy when appropriate."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Neutral

"• The practice was able to advise patients experiencing poor mental health and their carers how to access various support groups and voluntary organisations."