What is the Quality of Care at Kepier Medical Practice

Positive

"Good ––– People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"They had been awarded the ‘Dementia Friends’ accreditation and staff had undertaken dementia awareness training."

Positive

"• The practice offered a text reminder system which could also be used to remind patients to book other services or to complete practice surveys • The practice had been awarded the ‘Dementia Friends’ accreditation and staff had undertaken dementia awareness training."

Positive

"Patients with dementia and their carers were regularly signposted to a local service for support and advice."

Positive

"Patients with dementia and their carers were regularly signposted to the Essence Service ran by Age UK for support and advice."

Positive

"Patients with a learning disability were routinely offered longer appointments and an annual review lasting an hour with a practice nurse."

Neutral

"Patients with a learning disability were routinely offered a longer appointment and an hour long appointment with a GP and a practice nurse for their annual health review • Home visits were available for older patients housebound patients and patients who would benefit from these."

Positive

"• The practice had obtained the maximum points available to them for the majority of QOF indicators including mental health hypertension asthma and chronic obstructive pulmonary disease COPD."

Positive

"A longterm ongoing audit was also being carried out to ensure that pregnant women who developed gestational diabetes received an annual review."

Positive

"• The practice had obtained the maximum points available to them for the majority of QOF indicators including mental health hypertension asthma and chronic obstructive pulmonary disease COPD."

Positive

"They told us that existing GPs would deliver extra sessions when necessary such as when there was a three month delay in filling a GP vacancy."

Positive

"Patients with a learning disability were routinely offered longer appointments and an annual review lasting an hour with a practice nurse."

Neutral

"Patients with a learning disability were routinely offered a longer appointment and an hour long appointment with a GP and a practice nurse for their annual health review • Home visits were available for older patients housebound patients and patients who would benefit from these."

Positive

"The practice used a text reminder system to remind patients of appointments and to book appointments for other services such as chronic disease management reviews childhood immunisations flu vaccinations and health checks."

Positive

"Achievement rates for cervical screening flu vaccination and the majority of childhood vaccinations were above or comparable with local and national averages."

Positive

"The practice held open days where flu vaccinations were availalble as well support and advice from organisations such as the Citizens Advice Bureau and emotional and mental health support services."

Positive

"The practice also arranged home visits to local nursing homes to deliver flu vaccination sessions."

Positive

"Carers were offered an annual health check flu vaccination and referral to the local carers centre."

Positive

"The practice proactively identified carers and ensured they were offered flu vaccinations annual health checks and appropriate advice and support."

Positive

"The practice had installed a blood pressure machine in the waiting area which patients could use to record their own blood pressure."

Positive

"The practice had installed a blood pressure machine in their waiting area which patients could use to take their own blood pressure reading."

Positive

"Good ––– People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"This included the carers centre mental health support services the local wellbeing ‘Sit N B Fit programme and Citizens Advice."

Positive

"The practice held open days where flu vaccinations were availalble as well support and advice from organisations such as the Citizens Advice Bureau and emotional and mental health support services."

Positive

"Patients experiencing poor mental health were sign posted to various support groups and third sector organisations such as local wellbeing and psychological support services."

Positive

"The practice worked closely with multidisciplinary teams in the case management of people experiencing poor mental health including those with dementia."

Positive

"The GP was an experienced approved mental health practitioner."

Positive

"• The practice had obtained the maximum points available to them for the majority of QOF indicators including mental health hypertension asthma and chronic obstructive pulmonary disease COPD."

Neutral

"The practice hosted counsellors from the local charity which provides confidential support services for people experiencing emotional or mental health problems two sessions per week."

Neutral

"These included patients requiring palliative care carers and those with a longterm and mental health condition or learning disability."

Neutral

"• Participating in the BIG project a programme to support men and women who are the perpetrators of domestic abuse • Hosting representatives from the Citizens Advice Bureau and local emotional and mental health support service on a weekly basis Are services wellled?"