What is the Quality of Facilities at Houghton Medical Group

Positive

"The practice had a palliative care register and held monthly multidisciplinary palliative care meetings discuss the care and support needs of palliative care patients and their families."

Neutral

"The practice maintained a palliative care register and held open days to administer flu vaccinations."

Neutral

"These included patients requiring palliative care carers and those with a longterm and mental health condition or learning disability."

Positive

"The premises are shared with another GP practice a chiropodist a dentist district nurses and social workers."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"• The practice had recently reviewed and changed their appointment system and were monitoring its effectiveness."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Positive

"Onsite parking is available which includes dedicated disabled parking bays."

Positive

"The practice was able to demonstrate that it had carried out comprehensive clinical audit activity to help improve patient outcomes."

Positive

"This included basic life support health and safety infection control information governance safeguarding and appropriate clinical based training for clinical staff."

Positive

"There was a health and safety policy available and staff were aware of their roles and responsibilities in relation to this."

Positive

"We observed the premises to be clean and tidy and a comprehensive cleaning schedule was in place."

Positive

"This project involved working collaboratively with multiagency practitioners to improve services available locally for elderly patients to reduce the number of nonurgent admissions to hospital."

Neutral

"The audit led to new practice guidance being issued dictating that the medicine should not be placed on repeat prescription and a number of patients were identified as needing a liver function test."