Types of Facilities

Monitoring

Latest Snippet(s)

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

2016-09-07 Snippet(s)

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"• A full range of health promotion and screening that reflects the needs for this age group was available including ambulatory blood pressure monitoring and ECG monitoring."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Health and Safety

Latest Snippet(s)

Positive

"The issues at the previous inspection included: The registered person did not do all that was reasonably practicable to assess monitor manage and mitigate risks to health and safety of service users."

2016-09-07 Snippet(s)

Positive

"• There was a health and safety policy available with a poster in the reception office which identified local health and safety representatives."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Cleaning Service

Latest Snippet(s)

Neutral

"• The practice had reviewed the cleaning of curtains and now were using disposable curtains which were changed every six months."

Neutral

"• The cleaning regime and the recording of completed tasks had been reviewed since the last inspection and changes implemented."

2016-09-07 Snippet(s)

Positive

"The areas where the provider should make improvement are: The practice should review its cleaning regimes including the risk assessments for the control of substances hazardous to health COSHH."

Positive

"The practice should also review the cleaning regime of the fabric curtains in the practice and follow best practice."

Positive

"• On the day of inspection the practice could not evidence data sheets for the control of substances hazardous to health COSHH relating to the cleaning products used within the practice."

Positive

"Action the service SHOULD take to improve The practice should review its cleaning regimes including the risk assessments for the control of substances hazardous to health COSHH."

Neutral

"We saw a basic cleaning schedule that had been recently introduced but this was not fully completed."

Palliative

2016-09-07 Snippet(s)

Positive

"Patients receiving end of life care were discussed at a weekly meeting where several relevant health professionals attended including specialist palliative care nurses and district nurses."

Positive

"For example: • Patients receiving end of life care were discussed at a weekly meeting where several relevant health professionals attended including specialist palliative care nurses and district nurses."

Positive

"• Two GPs at the practice were speciality trained in the area of palliative end of life care."

Nurse

2016-09-07 Snippet(s)

Positive

"• The practice was responsive to the needs of older people and offered home visits by a GP nurse or a health care assistant HCA."

Positive

"The practice nurse was the infection prevention and control IPC clinical lead who liaised with the local IPC teams to keep up to date with best practice."

Positive

"• Appointments were available outside of school hours with both the GPs and the practice nurse and the premises were suitable for children and babies."

Neutral

"During our visit we: • Spoke with a range of staff including three GPs a practice nurse a HCA and a trainee HCA."

Receptionist

Medical Emergency

2016-09-07 Snippet(s)

Positive

"We saw complimentary feedback written by a third party of staff responding to a medical emergency in a kind caring and compassionate manner."

Parking

2016-09-07 Snippet(s)

Neutral

"The practice is situated within a single storey purpose built building with car parking available."

End of Life Care

2016-09-07 Snippet(s)

Positive

"Patients receiving end of life care were discussed at a weekly meeting where several relevant health professionals attended including specialist palliative care nurses and district nurses."

Positive

"For example: • Patients receiving end of life care were discussed at a weekly meeting where several relevant health professionals attended including specialist palliative care nurses and district nurses."

Clinical Supervision

2016-09-07 Snippet(s)

Positive

"This included ongoing support onetoone meetings coaching and mentoring clinical supervision and facilitation and support for revalidating GPs."

Infection Prevention and Control

2016-09-07 Snippet(s)

Positive

"The practice nurse was the infection prevention and control IPC clinical lead who liaised with the local IPC teams to keep up to date with best practice."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Elderly

2016-09-07 Snippet(s)

Neutral

"• The practice arranged appointments for mobile elderly patients to coincide with the local bus service."

Medicines

2016-09-07 Snippet(s)

Positive

"• The practice supported GP registrars and for one week per year supported a college student with an interest in medicine on a placement at the surgery."