Types of Facilities

Nurse

Latest Snippet(s)

Positive

"The practice nurse manager and a GP were the infection control clinical leads who liaised with the local infection prevention teams to keep up to date with best practice."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Positive

"There is one nurse manager seven practice nurses and two health care assistants all female."

Neutral

"The team included a GP specialist adviser and a practice nurse specialist adviser."

Receptionist

Monitoring

Latest Snippet(s)

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Parking

Latest Snippet(s)

Neutral

"This was to be provided at Jennyfields Health Centre branch surgery as there was car parking available on site."

Lift

Latest Snippet(s)

Neutral

"• There were disabled facilities a lift for patients a hearing loop and translation services available."

End of Life Care

Latest Snippet(s)

Positive

"For example: • Patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet smoking and alcohol cessation were identified and supported either by the clinical staff or were signposted to the relevant service."

Clinical Supervision

Health and Safety

Latest Snippet(s)

Positive

"There was a health and safety policy available and there was a poster displayed at each surgery which identified local health and safety representatives."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Infection Prevention and Control

Latest Snippet(s)

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Medicines

Latest Snippet(s)

Positive

"• A clinical pharmacist had recently been appointed to support medicine optimisation within the practices."

Positive

"• We saw evidence that the practice carried out medicine audits with support from the CCG."

Neutral

"For example recent action taken as a result included where patients who had been on a certain medicine prophylactically prevention no longer required this as per current guidance."