What is the Quality of Facilities at Broad Lane Surgery

Positive

"The practice nurse was the infection control clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Positive

"The all female nursing team is made up of a practice nurse and a Health Care Assistant."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"We raised this with the practice and the day after the inspection they sent details of a comprehensive prescription security policy including procedures for monitoring use of prescription slips."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"For example after a patient was prescribed an incorrect dose of a particular medicine the practice checked that other patients were on correct dosages and amended their prescribing policy to include this medicine and the monitoring arrangements for it."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Positive

"There is a consultation room on the ground floor and a stairlift to allow patients with restricted mobility to access the consultation rooms on the first floor."

Neutral

"For example: • Patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet smoking and alcohol cessation."

Positive

"This included ongoing support onetoone meetings coaching and mentoring clinical supervision and facilitation and support for revalidating GPs."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Positive

"Between the first and second audits the practice reviewed the medicines that patients were prescribed to manage their cholesterol level and changed the medicine of patients whose cholesterol was not well controlled where patients agreed."

Neutral

"For example after a patient was prescribed an incorrect dose of a particular medicine the practice checked that other patients were on correct dosages and amended their prescribing policy to include this medicine and the monitoring arrangements for it."

Neutral

"PSDs are written instructions from a qualified and registered prescriber for a medicine including the dose route and frequency or appliance to be supplied or administered to a named patient after the prescriber has assessed the patient on an individual basis."

Neutral

"The practice did not have any atropine a medicine used to treat a slow heart rate which is sometimes a complication of coil fitting or glucagel a medicine used to treat a low blood sugar."