What is the Quality of Care at Broad Lane Surgery

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Neutral

"The practice demonstrated how they encouraged uptake of the screening programme by using information in different languages and for those with a learning disability and they ensured a female sample taker was available."

Positive

"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."

Positive

"In the second audit the practice found that control of cholesterol in patients with heart disease and diabetes Are services effective?"

Neutral

"• Performance for diabetes related indicators was comparable to or above the national average."

Neutral

"• Performance for diabetes related indicators was similar to or above the national average."

Neutral

"Patients with diabetes were referred for education on how to manage their health."

Neutral

"The practice demonstrated how they encouraged uptake of the screening programme by using information in different languages and for those with a learning disability and they ensured a female sample taker was available."

Positive

"• Immunisation rates for flu were relatively high."

Positive

"Immunisation rates for flu were relatively high."

Positive

"• Staff had a good understanding of how to support patients with mental health needs and dementia."

Positive

"The population groups are: • Older people • People with longterm conditions • Families children and young people • Working age people including those recently retired and students • People whose circumstances may make them vulnerable • People experiencing poor mental health including people with dementia."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Neutral

"Other mental health indicators were in line with the national averages."

Neutral

"• The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations."

Neutral

"• Performance for mental health related indicators was similar to or above the national average."

Positive

"The areas where the provider should make improvement are: • Consider how to make details of the cold chain policy easily accessible to staff checking the vaccine fridges."