What is the Quality of Care at The Practice Prospect House

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of patients experiencing poor mental health including people with dementia."

Neutral

"Health checks and care plans were completed for six out of seven patients on the learning disability register."

Neutral

"The practice demonstrated how they encouraged uptake of the screening programme by using information in different languages and for those with a learning disability and they ensured a female sample taker was available."

Positive

"• The practice’s uptake of the national screening programme for cervical bowel and breast cancer screening were above national average."

Positive

"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."

Positive

"• We saw practice nurses were supported to attend further training in diabetes palliative care oncology the study and treatment of tumours breast care and smoking cessation."

Positive

"Nurses were also supported to undertake specific training to enable them to specialise in areas such as respiratory and diabetes care."

Positive

"For example performance for diabetes related indicators was better than the CCG and national average."

Positive

"• Performance for diabetes related indicators was better than the CCG and national average."

Positive

"• The percentage of patients with hypertension having regular blood pressure tests was better than the CCG and national average."

Neutral

"Health checks and care plans were completed for six out of seven patients on the learning disability register."

Neutral

"The practice demonstrated how they encouraged uptake of the screening programme by using information in different languages and for those with a learning disability and they ensured a female sample taker was available."

Positive

"• The percentage of patients with hypertension having regular blood pressure tests was better than the CCG and national average."

Positive

"• The practice installed an automatic floor mounted blood pressure monitor in the waiting area for patients to use independently."

Positive

"• Staff had a good understanding of how to support patients with mental health needs and dementia."

Positive

"• Systems were in place to follow up patients who had attended accident and emergency when experiencing mental health difficulties."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."

Positive

"• People experiencing poor mental health including people with dementia."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of patients experiencing poor mental health including people with dementia."

Neutral

"• The practice had told patients experiencing poor mental health how to access various support groups and voluntary organisations."