What is the Quality of Facilities at Parkwood Family Practice

Neutral

"The practice staff consists of one GP partner male one practice manager partner one practice nurse one clinical pharmacist one healthcare assistant as well as administration and reception staff."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"• There were procedures for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Staff told us about the arrangements for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Neutral

"For example the practice had updated the parking facilities which now made individual provision for staff patients families and patients with mobility issues."

Positive

"This included ongoing support onetoone meetings coaching and mentoring clinical supervision and facilitation and support for revalidating GPs."

Positive

"There was a health and safety policy available with a poster in the reception office which identified local health and safety Are services safe?"

Neutral

"This covered such topics as fire safety awareness health and safety and confidentiality."

Neutral

"• All these patients had a named GP and a structured annual review to check their health and medicine needs were being met."

Neutral

"For example a medicine audit."