Latest Snippet(s)
Positive
"• The practice’s uptake for breast and bowel cancer screening were in line with the national average."
Latest Snippet(s)
Positive
"There is one fulltime pharmacist a full time female paramedic a part time female nurse practitioner three female practice nurses and two female health care assistants."
Neutral
"There was also same day access to appointments with the nurse practitioner and the paramedic."
2015-09-03 Snippet(s)
Positive
"The practice has five GP’s three male and two female one nurse practitioner one nurse manager three practice nurses three health care assistants and a pharmacist."
2015-02-19 Snippet(s)
Positive
"The practice has five GP’s three male and two female one nurse practitioner one nurse manager three practice nurses three health care assistants and a pharmacist."
Neutral
"The team included a GP a practice nurse specialist advisor and an Expert by experience."
Neutral
"The practice had also recruited a nurse practitioner."
Neutral
"For example the nurse actively screened patients for diabetes and monitored their long term conditions."
Neutral
"Doctors were revalidated and nurse professional registrations were up to date and checked on an annual basis."
Latest Snippet(s)
Positive
"This clinic was supported from the acute NHS trust and the Care Commissioning Group so that selected patients could attend for monitoring of their condition."
Positive
"Given that these prescriptions included antidepressants and an inhaler for use with asthma the lack of monitoring could be a potential risk to patients."
Positive
"• Staff encouraged and supported patients to be involved in monitoring and managing their own health for example through social prescribing schemes."
Positive
"• Arrangements were in place for planning and monitoring the number and mix of staff needed to meet patients’ needs including planning for holidays sickness busy periods and epidemics."
Positive
"People with suspected hypertension were offered ambulatory blood pressure monitoring and patients with atrial fibrillation were assessed for stroke risk and treated as appropriate."
Positive
"Following the last inspection the practice had recruited more receptionists to improve telephone access and introduced a live monitoring system for calls."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
2015-09-03 Snippet(s)
Positive
"More rigorous systems have been implemented to ensure the effective monitoring of medicine fridge temperatures."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
2015-02-19 Snippet(s)
Positive
"The intelligent monitoring tool draws on existing national data sources and includes indicators covering a range of GP practice activity and patient experience including the Quality Outcomes Framework QOF and the National Patient Survey."
Positive
"Learning and improvement from safety incidents The practice had a system in place for reporting recording and monitoring significant events."
Positive
"Governance arrangements We saw systems in place for monitoring all aspects of the service such as complaints incidents safeguarding risk management clinical audit and infection control."
Positive
"Management monitoring and improving outcomes for people The practice had a system in place for completing clinical audit cycles."
Positive
"QOF data was subject to ongoing monitoring to ensure the needs of patients were identified and met in a timely manner."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Latest Snippet(s)
Positive
"Regulated activities delivered are diagnostic and screening maternity and midwifery family planning treatment of disease disorder or injury and surgical procedures."
Positive
"• Staff were clear on their roles and accountabilities including in respect of safeguarding and infection prevention and control • Practice leaders had established policies procedures and activities to ensure safety and assured themselves that they were operating as intended."
Latest Snippet(s)
Positive
"This member of staff also led on end of life care maintaining contact with bereaved families to provide ongoing support and signposting."
Latest Snippet(s)
Neutral
"This included one to one meetings appraisals coaching and mentoring clinical supervision and revalidation."
2015-02-19 Snippet(s)
Neutral
"The nursing team met regularly for clinical supervision however this was not recorded."
Latest Snippet(s)
Positive
"• Staff were clear on their roles and accountabilities including in respect of safeguarding and infection prevention and control • Practice leaders had established policies procedures and activities to ensure safety and assured themselves that they were operating as intended."
Latest Snippet(s)
Positive
"• Staff told us the practice acted on and learned from external safety events as well as patient and medicine safety alerts and we saw a tracker of the action taken in response to alerts."
2015-09-03 Snippet(s)
Positive
"More rigorous systems have been implemented to ensure the effective monitoring of medicine fridge temperatures."
2015-02-19 Snippet(s)
Neutral
"The practice checked that patients receiving repeat prescriptions had at least an annual medicine review with the GP."
2015-02-19 Snippet(s)
Neutral
"The GPs were involved in local neighbourhood initiatives and one GP acted as the chair of these meetings."
2015-02-19 Snippet(s)
Positive
"Care plans were in place for patients on palliative care and the GP supported patients with discussion about end of life preferences as appropriate."
Positive
"The practice had a complete register available of all patients in need of palliative care or support irrespective of age."
Positive
"We saw evidence of collaborative working with palliative care staff which resulted in a positive outcome for the patient concerned."
2015-02-19 Snippet(s)
Neutral
"All the GPs had disclosure and barring service DBS checks undertaken annually by the NHS England as part of their appraisal and revalidation process."
2015-02-19 Snippet(s)
Positive
"Governance arrangements We saw systems in place for monitoring all aspects of the service such as complaints incidents safeguarding risk management clinical audit and infection control."
Positive
"Management monitoring and improving outcomes for people The practice had a system in place for completing clinical audit cycles."
2015-02-19 Snippet(s)
Positive
"We saw there were comprehensive schedules in place and cleaning records were kept."
Neutral
"Arrangements were in place with an external contractor for the cleaning of the practice."