2015-01-22 Snippet(s)
Positive
"Outstanding – People experiencing poor mental health including people with dementia The practice is rated as good for the population group of people experiencing poor mental health including people with dementia."
Positive
"There was also information about other health service providers such as memory clinics and dementia services patient transport local stroke services and information on accessing housing advice and substance misuse services."
2019-12-17 Snippet(s)
Positive
"• There was no recorded assessment of staff physical or mental health needs to identify any reasonable adjustments to their work or role."
2015-01-22 Snippet(s)
Positive
"Outstanding – People experiencing poor mental health including people with dementia The practice is rated as good for the population group of people experiencing poor mental health including people with dementia."
Positive
"The practice had a lead GP for people experiencing poor mental health and worked closely with local agencies to ensure patients accessed the support they required."
2015-01-22 Snippet(s)
Positive
"Nursing staff told us they were supported to attend regular update training which included; cervical screening asthma and COPD and travel vaccinations."
2015-01-22 Snippet(s)
Positive
"The waiting area had posters and a rolling electronic television screen that provided patients with health promotion information such as diabetes eye screening COPD maternity clinics cancer awareness and general dietary advice."
2015-01-22 Snippet(s)
Positive
"GPs within the practice each took a lead on particular longterm conditions such as kidney disease and respiratory disease to ensure that patients were supported by skilled staff."
2015-01-22 Snippet(s)
Positive
"The practice used QOF to improve care for example by exploring clinical changes for conditions such as diabetes or chronic obstructive pulmonary disease COPD."
Positive
"In addition the practice provided prostate cholesterol lung condition and diabetes screening where this had been identified as a risk."
Positive
"The waiting area had posters and a rolling electronic television screen that provided patients with health promotion information such as diabetes eye screening COPD maternity clinics cancer awareness and general dietary advice."
2015-01-22 Snippet(s)
Positive
"There was also information about other health service providers such as memory clinics and dementia services patient transport local stroke services and information on accessing housing advice and substance misuse services."
2015-01-22 Snippet(s)
Positive
"In addition the patient participation group PPG were involved in the Saturday flu clinics held in a community venue."
Neutral
"The PPG told us that the flu clinics were extremely valuable and useful to the community."
Neutral
"The practice manager gave an example of how the practice had gained feedback in other ways such as talking with patients who attended flu clinics."
2015-01-22 Snippet(s)
Positive
"The practice had the appropriate equipment to support patients including a blood pressure machine for patient use that was situated in the reception area."
Positive
"The practice had equipment to support patients including a blood pressure machine for patient use that was situated in the reception area."