2016-10-11 Snippet(s)
Neutral
"People experiencing poor mental health including people with dementia The practice is rated as requires improvement for providing responsive services and is rated inadequate for being well led."
2016-03-17 Snippet(s)
Positive
"• Older patients with complex care needs for example dementia and end of life care and those at risk of hospital admission all had personalised care plans that were shared with local organisations to facilitate the continuity of care."
Positive
"People experiencing poor mental health including people with dementia The practice is rated as requires improvement for providing safe effective responsive and well led services."
Latest Snippet(s)
Neutral
"The practice runs a number of services for its patients including asthma clinics child immunisation clinics diabetes clinics new patient checks and holiday vaccines and advice."
2016-10-11 Snippet(s)
Positive
"For example nursing staff were trained in areas such as asthma and chronic obstructive pulmonary disease COPD."
2016-03-17 Snippet(s)
Positive
"Another nurse told us of recent updated training they had received in the care of patients with respiratory conditions such as asthma and chronic obstructive pulmonary disease."
Latest Snippet(s)
Neutral
"The practice runs a number of services for its patients including asthma clinics child immunisation clinics diabetes clinics new patient checks and holiday vaccines and advice."
2016-10-11 Snippet(s)
Positive
"One nurse also told us they worked closely with a visiting diabetic nurse specialist to ensure the care of patients with diabetes was up to date and of a good quality."
2016-10-11 Snippet(s)
Positive
"• Staff had a good understanding of how to support patients with mental health needs and dementia."
Positive
"The population groups are: • Older people • People with longterm conditions • Families children and young people • Working age people including those recently retired and students • People whose circumstances may make them vulnerable • People experiencing poor mental health including people with dementia."
Positive
"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."
Neutral
"People experiencing poor mental health including people with dementia The practice is rated as requires improvement for providing responsive services and is rated inadequate for being well led."
Neutral
"• The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations."
2016-03-17 Snippet(s)
Positive
"People experiencing poor mental health including people with dementia The practice is rated as requires improvement for providing safe effective responsive and well led services."
Positive
"• Staff had a good understanding of how to support people with mental health needs and dementia."
Positive
"• The practice regularly worked with multidisciplinary teams in the case management of people experiencing poor mental health including those with dementia."
Positive
"• Performance for mental health related indicators was better than the CCG and national average."
Neutral
"• The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations."
2016-10-11 Snippet(s)
Neutral
"• Longer appointments were available for patients with a learning disability and annual health checks and care plans were carried out."
2016-10-11 Snippet(s)
Positive
"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."
2016-03-17 Snippet(s)
Positive
"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."
2016-03-17 Snippet(s)
Positive
"• The percentage of patients with hypertension having regular blood pressure tests was better than the CCG and national average."
2016-10-11 Snippet(s)
Neutral
"• Longer appointments were available for patients with a learning disability and annual health checks and care plans were carried out."
2016-10-11 Snippet(s)
Positive
"A complaint from a patient who was unhappy with another patient being called in to the room when they were still getting dressed following a flu vaccination was not included in the complaints report."
2016-03-17 Snippet(s)
Positive
"• The percentage of patients with hypertension having regular blood pressure tests was better than the CCG and national average."
2016-10-11 Snippet(s)
Positive
"• Medicines were managed appropriately and the temperature of vaccine fridges was recorded and monitored regularly."