What is the Quality of Facilities at Dunelm Medical Practice

Positive

"The practice manager and the nurse manager were the infection control clinical leads who liaised with the local infection prevention teams to keep up to date with best practice."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Neutral

"There is one nurse practitioner three practice nurses and three healthcare assistants all female."

Neutral

"Each week a GP is in attendance and alternate weeks there is a practice nurse available."

Neutral

"During our visit we: • Spoke with a range of staff including GPs a practice nurse the management team and various administrative staff."

Neutral

"Each week a GP was in attendance and on alternate weeks there was also a practice nurse available."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Neutral

"There are car parks at all surgeries and car parking is available for patients who may have mobility restrictions."

Neutral

"For example: • Patients receiving end of life care carers those at risk of developing a longterm condition and patients who required advice on their diet smoking and alcohol cessation and those newly diagnosed with dementia."

Positive

"This included ongoing support onetoone meetings coaching and mentoring clinical supervision and facilitation and support for revalidating GPs."

Positive

"There was a health and safety policy available with a poster in the reception office which identified local health and safety representatives."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."