What is the Quality of Care at Dunelm Medical Practice

Positive

"• Patients with a learning disability and those with dementia were supported to make decisions through the use of care plans which they were involved in and agreed with."

Positive

"• Patients with a learning disability and those with dementia were supported to make decisions through the use of care plans which they were involved in and agreed with."

Positive

"• There were longer appointments available for patients with a learning disability or those who had multiple conditions."

Positive

"For example: as a result of a safety alert there was now only one salbutamol inhaler for asthma patients authorised at a time to prevent overuse."

Positive

"• Staff demonstrated that they had a thorough understanding of the physical and psychological needs assessment in patients with longterm conditions such as diabetes asthma and chronic obstructive pulmonary disease COPD."

Positive

"• The practice had identified GP leads in specialist clinical areas such as: diabetes heart disease asthma and sexual health."

Positive

"• The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."

Positive

"• Staff demonstrated that they had a thorough understanding of the physical and psychological needs assessment in patients with longterm conditions such as diabetes asthma and chronic obstructive pulmonary disease COPD."

Positive

"• The practice had identified GP leads in specialist clinical areas such as: diabetes heart disease asthma and sexual health."

Positive

"• Patients with a learning disability and those with dementia were supported to make decisions through the use of care plans which they were involved in and agreed with."

Positive

"• There were longer appointments available for patients with a learning disability or those who had multiple conditions."

Positive

"Information about patients’ outcomes was used to make improvements such as: patients who had been prescribed antidepressants were now required to have their blood pressure checked every six months."

Positive

"• Staff had a good understanding of how to support patients with mental health needs."

Positive

"The population groups are: • Older people • People with longterm conditions • Families children and young people • Working age people including those recently retired and students • People whose circumstances may make them vulnerable • People experiencing poor mental health including people with dementia."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."

Positive

"• The practice held a register of patients who had a diagnosis of mental health problems."

Positive

"When appropriate direct referrals were made to the mental health team."

Neutral

"• The practice had told patients experiencing poor mental health how to access various support groups and voluntary organisations."

Neutral

"• Performance for mental health related indicators was comparable to the national average."