What is the Quality of Facilities at Kirby Road Surgery

Positive

"The nursing team consists of one nurse practitioner and two health care assistants all female."

Positive

"Routine appointments with a GP practice nurse or health care assistant can also be booked through the practice for the GP Extended Access Service."

Positive

"The nursing team consists of three nurse practitioners and two health care assistants all female."

Positive

"Routine appointments with a GP practice nurse or health care assistant can also be booked through the practice for the GP Extended Access Service."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Positive

"• Policies and procedures had been reviewed particularly in relation to the monitoring of patients who were prescribed high risk medicines."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"For example on receipt of an alert regarding blood testing strips for monitoring diabetes the practice manager and GP discussed this with the other clinical staff and checks were carried out to check patients that may have been affected."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• The practice used an electronic medicine optimisation and monitoring system known as Eclipse."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and skill mix of staff needed to meet patients’ needs."

Neutral

"The practice also used an electronic medicine optimisation and monitoring system known as Eclipse."

Positive

"We rated the practice as requires improvement for providing safe services because: • Identified actions from infection prevention and control IPC audits had not been completed."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Positive

"• The practice matron monitored medicine prescribed to patients who had recently been discharged from hospital and checked that the dosage was correct and that there were no contraindications."

Neutral

"• The practice used an electronic medicine optimisation and monitoring system known as Eclipse."

Neutral

"The practice also used an electronic medicine optimisation and monitoring system known as Eclipse."

Positive

"• Risk assessments had been completed for health and safety security and fire safety."

Positive

"• There had been no health and safety risk assessments completed."

Positive

"• There were concerns with health and safety in the practice."

Positive

"There was a health and safety policy available with a poster in the reception office which identified local health and safety representatives."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Positive

"• The practice had designated members of administration staff to support different areas for example palliative care and child safeguarding."

Positive

"• Vulnerable patients patients who may be at risk and those on the palliative care register were prioritised through a red flag on the clinical system."

Positive

"Monthly meetings were held with the GPs and community services for example district nurses and the palliative care team to discuss cases."

Neutral

"There is car parking available at the front of the practice with designated disabled parking bays."

Neutral

"For example: • Patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet smoking and alcohol cessation."

Positive

"This included ongoing support onetoone meetings coaching and mentoring clinical supervision and facilitation and support for revalidating GPs."

Positive

"• There were longer appointments available for patients with a learning disability and elderly patients."

Positive

"• The practice employed a practice matron funded by the Bedfordshire Clinical Commissioning Group who had specific responsibility for frail elderly patients and those suffering with dementia."

Neutral

"• The practice matron employed by the practice supported frail elderly and vulnerable patients."