What is the Quality of Facilities at Eve Hill Medical Practice

Neutral

"The group included a PPG chair a vice chair and a secretary."

Positive

"This included the practices palliative care register and regular GSF meetings to discuss the care and support needs of patients and their families."

Positive

"We saw evidence that multidisciplinary team meetings and palliative care meetings took place on a monthly basis with regular representation from other health and social care services."

Positive

"In addition to research studies the practice continued to encourage patients to take up national cancer screening programmes."

Positive

"Due to the success and proactive approach to clinical research participation the practice was approached by the Clinical Research network and was awarded with funding to host a research nurse at the practice."

Positive

"Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and where appropriate recorded the outcome of the assessment."

Positive

"• A GP and a practice nurse were trained to advanced levels in diabetes care and insulin initiation."

Positive

"• A GP and a practice nurse were the infection control leads; they regularly liaised with the local infection prevention team to keep up to date with best practice."

Positive

"A GP and a practice nurse were trained to advanced levels in diabetes care and insulin initiation."

Neutral

"Members of the management team explained that a research nurse will be Are services wellled?"

Positive

"Management monitoring and improving outcomes for people The practice participated in the Quality and Outcomes Framework QOF."

Positive

"• Reviewed information from CQC intelligent monitoring systems."

Positive

"• Staff across the practice had key roles in monitoring and improving outcomes for patients."

Positive

"There were procedures in place for monitoring and managing risks to patients’ and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Positive

"Staff were actively engaged in activities to monitor and improve quality and patient outcomes • The practice used innovative and proactive methods to improve patient outcomes and working with other local providers to share best practice."

Positive

"Patients could also get involved in with the local Get Cooking Team who gave advice and samples on healthy food choices and there were many activities for children’s entertainment."

Positive

"The practice implemented the gold standards framework for end of life care GSF."

Positive

"• The practice had a comprehensive induction programme for newly appointed members of staff that covered such topics as safeguarding infection control fire safety health and safety and confidentiality."

Neutral

"There was a health and safety policy and the practice had risk assessments in place to monitor safety of the premises."

Neutral

"We saw weekly cleaning records and completed cleaning specifications within the practice."

Neutral

"There were also records to reflect the cleaning of medical equipment such as the equipment used for ear irrigation."

Neutral

"• The practice completed a detailed analysis of their unplanned hospital admissions specific to elderly patients from a local residential home."

Neutral

"• The practice had also completed a detailed analysis of their unplanned hospital admissions specific to elderly patients from a local residential home."

Positive

"Exception reporting is used to ensure that practices are not penalised where for example patients do not attend for review or where a medicine cannot be prescribed due to a contraindication or sideeffect."

Positive

"Several actions were applied as a result on the audit including ensuring that clinicians prescribe the nonsteroidal antiinflammatory medicine as a first line."

Positive

"The pharmacist assisted the practice with medicine audits and monitored their use of antibiotics to ensure they were not overprescribing."